With all the angst about outsourcing, we lose sight of all the exciting new career fields opening up every day. Like retail anthropologist.

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With all the angst about outsourcing, we lose sight of all the exciting new career fields opening up every day. Like retail anthropologist.
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I’ve actually read Underhill’s book “Why We Buy” and found it fascinating. I think anybody in the retail business should read it twice.
It’s really remarkable the depth at which the shopping experience is studied by these “retail anthropologists” to the level that they predict which way a shopper is going to walk when they enter a store, which signs they’re going to look at and so forth.
I’m not as interested in Underhill’s philosophy of the shopping mall, but his work on consumer behavior is really quite good.
-B-
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