Bandwidth Relief

“Blogging Research Wordle” by Kristina B is licensed under CC BY-NC-ND 2.0

Bandwidth Relief

May 13, 2004

Comments

I sent an e-mail earlier to Annette at HostingMatters asking about upgrading my bandwidth to one of their more robust plans for a month, since the Nick Berg Google spike has me pushing my 13 gig monthly limit already. Upgrading to even their most expensive regular plan is reasonable enough–although far more than I need for my normal traffic–but one hates to buy bandwidth at $3 a gig. (It’s like cell phone plans in that regard.)

I just received an e-mail from Stephanie at HostingMatters with an very nice message: “Don’t worry about the bandwidth this much. We’re not going to bill people this month for extra bandwidth caused by this issue.”

That’s quite a generous gesture on their part given that some sites have had nearly a year’s worth of their normal traffic today!

6 responses to “Bandwidth Relief”

bryan

May 13, 2004 at 9:32 pm

even when they do charge you for extra bandwidth, they will do it on an adjustment, rather than upping your plan just because you got a big spike in a month. I’ve been very impressed with the customer service, despite the few weird outtages every so often.
McGehee

May 13, 2004 at 11:10 pm

I’ve exceeded my modest bandwidth limit once before without being charged for the overage, but so far this month I still have plenty of headroom. Then again, even with the spike I’m only averaging 300-some unique visits per hour.

Wasn’t so long ago that hourly would have been more than my daily average.
jen

May 14, 2004 at 10:52 am

Maybe they’re the Cingular of hosting – rollover bandwidth?